Saturday, March 8, 2008

The 2.0 mentality

We have heard the term "2.0" applied to lots of things these days, including Web 2.0, Enterprise 2.0 and the like. Web 2.0 is a state of mind that speaks to the maturation of the Web as an information delivery medium. The term Web 2.0 is akin to a parent admitting one day that their child is no longer a toddler but is now a teenager and is growing up and ready to take on more responsibility. Hosting of data and applications traditionally done at the desktop through the Web are two good examples of this maturity.

Enterprise 2.0 is a recognition that we have moved beyond communications technology merely replacing paper business processes with paperless ones. When you can facilitate new business processes that are additive to business generation activities you can admit that you have moved into the Enterprise 2.0 mindset.

Unified communications is another example of a "2.0" evolution. At its core, UC is a recognition that communications can happen in many forms. UC means that an infrastructure should not be the limiting factor in crossover applications such as delivery of images to mobile devices rather than fixed ones, and that voice and data can be one in the same in certain instances.

Web 2.0, as a state of mind, can be utilized as part of a UC strategy or "toolkit" and can become part of Enterprise 2.0 if applied correctly.

In many ways the "2.0" mentality is intended to provide you with permission to think differently than you have before.

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